Ship to Store Help

Welcome to our Ship To Store program! This program allows you to conveniently place an order online when the product is out of stock in your preferred store location and have it shipped to a store of your choice for pick up.

How It Works

  1. Send us a message requesting a Ship to Store order. You can do this one of two ways, either through an email to or in the chat window, to initiate the process.
  2. In your message, include the products (including the color/size/etc.) you would like to purchase and the location you would like them shipped to. For the fastest response, put the item(s) you would like to order in your cart then contact us through the chat.
  3. We will then email you an invoice for the order with a link for payment. Once the order is paid, it will generate the shipping of your product to your location.
  4. Please allow 1-2 business days for your order to arrive at the selected pickup location. You will receive an email notification when your order is ready for pickup.

Program Detail FAQs

Is there an order minimum for Ship to Store orders?

No. There is no minimum order for your item(s) to Ship to Store for free.

Are any items not eligible for Ship to Store orders?

No. Any item normally available for pickup in-store is available for Ship to Store.

What is the shipping rate for Ship to Store orders?

There is no charge for Ship to Store orders.

How long does it take for my order to arrive at the store?

Once the order is placed, please allow 1-2 business days for the order to be shipped to the selected store. You will receive a notification when the order arrives at the store and is ready for pickup.

How long do I have to pick up my order?

Once you receive the notification that your order has arrived at the store, you will have 7 days to pick up your order. Please make sure to pick up your order within this timeframe to ensure availability.

What happens if I don't pick up my order?

If you haven't picked up your order after 7 days from when it's ready for pick up, we will cancel and refund your order.

Which store locations are available for Ship to Store?

All of our store locations are available for Ship to Store. You can choose the most convenient location for you during the ordering process.